Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This may include:

• Name, email address, and contact information
• Account credentials and authentication information
• Business information related to your agricultural operations
• Aircraft, pilot, crew, and client data you enter into the system
• Usage data and preferences

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our CRM services
• Process transactions and manage your account
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve our services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety, or that of our users
• With service providers who assist us in operating our platform (under strict confidentiality agreements)
• In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure hosting infrastructure
• Employee training on data protection

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.

When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, unless we are required to retain it for legal purposes.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

• Remember your preferences and settings
• Analyze how our services are used
• Provide personalized content and features
• Maintain security and prevent fraud

You can control cookie settings through your browser preferences.

8. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and with appropriate safeguards in place.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our support channels or via the contact information provided on our website.